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Streamlining Workflows for a Stronger Association
Wednesday, 6/10/2026 - 11:30 AM MT
Credits Offered: 1 CAE
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Live Webinars
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Identify recurring workflow pain points within their organization and reframe them as opportunities for systemization
- Apply practical tools (e.g., Microsoft Planner, Teams, Forms, Excel, Google Photos, and comparable platforms) to streamline operations and reduce manual tasks
- Develop standardized templates and repeatable processes for events, membership campaigns, and sponsorship execution.
- Implement engagement planning strategies that align revenue generation with member value
- Create clearer communication structures that reduce team stress and increase accountability
- Establish a sustainable approach to process improvement by starting small and building incremental wins
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Speakers
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How leaders restore alignment and momentum across their associations
Tuesday, 6/23/2026 - 11:30 AM MT
Credits Offered: 1 CAE
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Live Webinars
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Examine why alignment is uniquely challenging in associations
- Recognize the dynamics that cause groups to drift apart
- Explore a leadership shift that helps people move forward together
- Apply three practical steps to strengthen collaboration across boards, staff, and volunteers
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Speakers
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Small Tweaks, Big Revenue
Tuesday, 7/14/2026 - 11:30 AM MT
Credits Offered: 1 CAE
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Live Webinars
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Learn how to identify and target high-potential exhibitors for upselling opportunities
- Gain skills to lead effective upsell conversations that align exhibitor goals with association opportunities
- Develop strategies that maximize revenue growth without overhauling current processes
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Speakers
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Turning Engagement into Renewals, Referrals, and Revenue
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Use the Member Experience Chain of Value to connect member experience work to retention and revenue outcomes
- Identify the member behaviors that matter most (renewal, event attendance, referrals, self-service) and how to measure impact
- Learn a repeatable method to uncover the emotions that drive member behaviors using existing surveys + member interviews
- Define one Emotional North Star and pick specific operational actions that create it
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Speakers
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Streamlining Safety and Operations for Smarter Events
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Recognize how AI supports real-time safety and operational decision-making in events
- Assess practical AI tools and case studies relevant to event management
- Apply AI strategies to improve efficiency while enhancing attendee and staff safety
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Speakers
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Turning Smart Mistakes into Strategic Breakthroughs
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Recognize and diagnose leadership derailers that undermine trust, decision-making, and influence during disruption
- Apply the Legendary Leader Flight Plan™ to strengthen alignment across boards, teams, and stakeholders—creating clarity and momentum in uncertain times
- Utilize the complimentary Legendary Leader RADAR™ Assessment to evaluate personal leadership patterns and uncover strategic shifts that drive lasting impact
- Turn disruption into opportunity by reframing mistakes as catalysts for insight, growth, and transformation
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Speakers
- Michael Krumpak, M.S., PCC
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Learn how to effectively blend digital tools and self-service platforms with a personalized, memorable customer service experience
- Recognize opportunities to elevate both online and in-person interactions to meet the expectations of today's tech-savvy members
- Apply practical strategies to strengthen member or customer satisfaction, manage feedback, and foster loyalty in a digital-first environment
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Speakers
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The Role of the Finance Committee
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Members
$75 for Non-members
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Learning Objectives
- Define the key fiduciary responsibilities of the finance committee and understand how they align with the organization’s investment policy and mission
- Identify prudent practices for monitoring risk, performance, and policy compliance—including benchmarking and fee evaluation
- Leverage peer benchmarking data to evaluate investment outcomes and governance effectiveness relative to similar organizations
- Demonstrate how to use the Study on Nonprofit Investing Dashboard to inform Board discussions, validate fiduciary decisions, and strengthen transparency.
- Develop actionable governance and reporting strategies to make fiduciary oversight more efficient and accountable
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Speakers
- Ryan Frydenlund, CIMA, CIPM
- Mark Murphy, CFA
- Dennis Gogarty, CFP, AIF
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Building Your Association's Playbook for Alignment and Accountability
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- The six essential questions that drive clarity and consistent direction
- Explore how to use these questions to bridge staff and volunteer roles, ensuring responsibility and accountability are clear
- Identify where their own organization may be stuck and begin drafting a playbook page they can take back to their team
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Diagnose common Gen AI pain points in membership engagement, content creation, and governance
- Distill root causes of staff resistance, knowledge gaps, and workflow breakdowns
- Prioritize high-value Gen AI use cases that align with strategic goals, risk appetite, and resource constraints
- Craft responsible data-governance protocols that satisfy privacy, intellectual-property, and ethical requirements
- Implement iterative pilot projects that generate quick wins, validate assumptions, and secure stakeholder buy-in
- Measure success using clear KPIs for efficiency, member satisfaction, revenue diversification, and brand authority
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- The difference between 2-D and 3-D communication conversations and means
- How to select the proper channel for conversations to maximize efficiency
- New tools to improve communication in a post-pandemic and hybrid workplace
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Speakers
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Building Your Mentor Suite for Limitless Impact
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Define the concept of a Mentor Suite and identify the seven key types of mentors every leader needs to sustain professional growth and personal well-being
- Assess their current mentorship ecosystem and pinpoint gaps where targeted mentor relationships could enhance leadership effectiveness and resilience
- Develop an action plan to intentionally build, diversify, and activate their Mentor Suite to support strategic decision-making, confidence, and innovation
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Examine how associations are shifting from reminders to value
- Apply behavior-based signals, simple questions, and timely nudges to re-engage members well before their expiration date
- Identify simple, scalable tactics to create personalized renewal journeys that feel conversational and relevant rather than transactional
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Speakers
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Knowing When to Move On…
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Evaluate Current AMS Effectiveness
- Apply Strategic Decision Framework
- Develop Implementation Strategy
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Speakers
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A Blueprint for Effective Governance
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- To enable leaders to ensure the Board focus is on a strategic governance partnership that drives the association's mission.
- To provide a step-by-step blueprint for transforming a board into an effective strategic asset.
- To understand how to implement new processes and communication frameworks that build trust and foster shared leadership.
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Association Member
$75 for Non-member
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Learning Objectives
- Differentiate between goals, strategies, and tactics to better align your organizational focus
- Apply a practical framework for identifying root causes and adjusting efforts accordingly
- Develop habits and accountability structures that make strategic plans actionable and resilient over time
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- How to strike a natural balance between professional and approachable
- Tailoring your messaging to what truly matters to your members
- Use stories, imagery, and even a little humor to stand out and spark connection
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Speakers
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A Longitudinal Model for Membership, Professional Development, and Networking
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Identify and describe the need for a longitudinal model of practice for members' careers.
- Describe and explain the stages of a member career focusing on consumption, contribution, and community building.
- Address practical applications for using the model in one's association.
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Establish a culture of accountability
- Adhere to ethical principles
- Communicate the importance of ethical decision making
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Speakers
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How to Form Meaningful Partnerships to Help Your Bottom Line
Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Identify key components of a successful association-corporate partnership that can generate both revenue and in-kind support
- Evaluate the broader benefits of strategic partnerships, including brand alignment, cost savings, and increased organizational visibility
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Define diversity, equity, and inclusion and their benefit to the association and its membership
- Discuss the influence of both conscious and unconscious biases within the organization and its culture
- Identify policies that champion diversity and inclusiveness
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Speakers
- Shelley Davis Boyd, MBA, CAE
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Develop a mindset and management approach that remains effective amid rapid technological advancements and organizational shifts
- How to navigate difficult conversations with employees using Improv techniques to foster a positive and transparent workplace culture
- Apply interactive Improv exercises to boost team collaboration, reduce resistance to change, and create a more resilient leadership style
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Understand the Basics of Financial Statements
- Evaluate Financial Performance
- Interpret Financial Data for Strategic Success
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Speakers
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Credits Offered: 1 CAE
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Self-Paced Online
$45 for Member
$75 for Non-member
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Learning Objectives
- Understand key elements of an effective member profile
- Explore strategies to encourage ongoing profile updates
- Identify methods to leverage AI for enhanced engagement
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Speakers
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